Select My Apps. Choose the application with problems. Other than Sony's Android TV (released in 2013 and 2014) If the issue persists, it may be resolved by initializing the Internet Browser app using the following procedure. This week, I have bought a Sony KDL-32WD754BU TV for use in a bedroom. If the issue still occurs, perform a power reset on the TV. Inquire to the web page or the e-mail address listed in FULL DESCRIPTION of each application. Check to make sure your television is connected to the network and getting a download speed. Select Clear data then OK. All my streaming apps have disapeared from the menu, i have tried everything tot get them back, factory reset, hard reset, refresh internet content and nothing works. The Sky Box uses HDMI 2. There is still basic advice you can follow though. Use our handy guide to find the settings and features you need. An app is not working on my TV Samsung Smart TVs are loaded with many popular apps like Netflix, YouTube, Xfinity, Amazon, and HBO Max. Power reset Android TV with the remote control. Press and hold the Power button on the remote control for about five seconds. Sorry if I get it wrong. Checking for software updates for the TV is a good place to start. If it … It is hooked up to a Sky Box and a Sony SRS-ZR5 speaker which I have had for some time. Panasonic TV app solutions. BBC iPlayer closed on some older Sony TVs on Monday 17 February 2020. The following steps are intended to help fix a variety of issues with applications, including an app not loading, not playing content, or acting irregularly. By Brian Westover 11 September 2020 We walk you through the menus and features of Sony's 2018 Android TVs. ; The Power off message will show up on the screen and the TV will turn off. Select Clear data, and then OK. Select Apps in the TV category. Other LCD / LED TV models. Under the TV category, select Apps. ... like the app crashing while using BBC iPlayer. Select Force stop. 1. Set Running app or system app. Press the HOME button on the remote control. The speaker uses the HDMI 1 (ARC) socket in the TV and is ARC compatible. TV is not working properly after an Android update My Android TV continuously restarts after a firmware update Software Update Doesn't Complete Using the TV Menu The Amazon (Prime Video) app is not working or a specific issue occurs when attempting to use the app Applicable Products and Categories of This Article If the Prime Video™ app isn't responding when you select it, make sure that your device has the … IMPORTANT: This article applies only to specific products and/or operating systems. Select YouTube. We've reached out to Panasonic to get guidance on what steps to take when apps stop working and we'll update this guide when we hear back. All affected devices are listed below. 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